How can we help?
If you're having trouble with the PKBC Connect app — signing in, notifications, giving, playing music, or anything else — reach out and we'll help you sort it out.
Frequently asked questions
I can't sign in.
Make sure you're using the phone number and passcode you registered with. If you've forgotten your passcode, email us at the address above with the phone number on your account and we'll help you regain access.
I'm not receiving notifications.
Check that notifications are enabled for PKBC Connect in your phone's Settings app, and that you have an internet connection. If it's still not working after that, let us know.
I made a donation but I'm not sure it went through.
Donations are processed by MyanMyanPay's MMQR payment system. If your bank or mobile wallet shows the payment as completed but the app didn't confirm it, email us with the approximate date/time and amount and we'll look into it.
How do I delete my account or my data?
Email us at the address above with the phone number on your account and we'll delete your account and the data tied to it, subject to what we're required to keep for legal or accounting reasons. See our Privacy Policy for details.